Leave a note on the mirror

Write it in lipstick, we will read it. Pick the door that fits your question.

Questions about a kitWhich texture, which collab, how many steps, what is inside? Write to contact@guigui-3ks.pages.dev and tell us which jar you are looking at.
Orders & deliveryPurchases are completed on our partner marketplace, so tracking, delivery changes and refunds live in your account there. That is the fastest route.
Returns & swapsHow to send back a kit or swap it for another texture, step by step. Quick answersStickiness, age range, the 13-slime collection and more — answered already.

Write to us

Email contact@guigui-3ks.pages.dev. We reply within two to three working days. Please do not send payment details or order numbers by email — we never need them.

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Gui Gui c/o Moose Toys USA
737 Campus Square West
El Segundo, CA 90245

Something wrong with a kit you received — a jar that arrived dry or a missing charm pack? Start a return or replacement from your order page with the seller; it is quicker than any letter.